MAKING HOMES A HAVEN
NAPO CODE OF ETHICS
I strive to provide service that is professional. Part of that means making sure you are comfortable and confident knowing your privacy is a priority for me. I follow the NAPO (National Association of Productivity and Organizing Professionals) Code of Ethics as listed below:
CLIENTS
I love my clients. It's a privilege to have the opportunity to serve you and help improve your life. It's what I'm all about. I know that letting me into your life is a personal thing. As such honoring who you are, what I work with, and how I treat you matters.
WORKING RELATIONSHIPS
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I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
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I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
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When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified professional organizers, productivity consultants and/or other qualified professionals.
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I will advertise my services in an honest manner and will represent the organizing and productivity profession accurately.
CONFIDENTIALITY
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I will keep confidential all client information, both business and personal, including that which may be revealed by other professional organizers and productivity consultants.
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I will use proprietary client information only with the client's permission.
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I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.
FEES
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I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept
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I will make recommendations for products and services with my client's best interests in mind.
COLLEGES
Being a part of a community is more than just those you serve. It's also those you work with and support. We are committed to honoring and respecting the many wonderful organizers out there!
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I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and will treat them with respect and courtesy.​
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I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
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​ I will act and speak on a high professional level so as not to bring discredit to the organizing and productivity profession.